Events and Marketing Assistant - Sir John Soane's Museum

Background

Sir John Soane’s Museum is the home of the great Regency architect Sir John Soane (1753 – 1837), and it displays his collection of antiquities, furniture, models, and paintings arranged as they were at the time of his death. In addition, it preserves his collection of over 30,000 architectural drawings and a fine library of over 7,000 volumes. It has been described as the ‘supreme example of the house-museum in the world’ and remains an iconic inspiration for architects, artists, and designers.

As a national museum, we are committed to being a source of knowledge and inspiration. Through our unique context of being the former home of a great architect, collector, and educator, we aim to stimulate the world’s highest standards of creativity, research and learning.

Key to the Museum’s success is a high performing Soane Museum Enterprises team; the team responsible for its commercial income across our major strands of venue hire, private tours, retail, and licensing.

Role Profile

The Events and Marketing Assistant will underpin the work of Soane Museum Enterprises (SME) and support the broader objectives of Sir John Soane’s Museum. The post will play an important part in generating and maintaining business across all revenue strands of SME, including reactive and proactive sales, marketing the Museum’s various products, the planning, execution and follow up of events and tours, identifying new potential commercial partners and additional administrative tasks related to commercial activities. The role also involves supporting the Museum’s communication function, liaising with internal stakeholders on specific projects as well as dealing with external suppliers and customers.

The role is ideal for a highly organised individual, with a passion for marketing and an understanding of the challenges and sensitivities of working in an historical environment where the primary function is not commercial. The successful candidate will have initiative, be an able communicator, and possess strong administrative skills. A creative approach to problem solving with the ability to work on several complex tasks simultaneously whilst remaining calm under pressure.

1. Main responsibilities

Sales and Marketing
- Assist the Commercial Events Manager in delivering the sales strategy e.g. conduct show-rounds, follow ups, upselling services, and income tracking/data reports
- Work with the Commercial Events Manager to reach annual income targets for venue hire and tours
- Pro-active marketing of our venue hire and tours offer to new and existing partners.
- Producing marketing collateral and identifying new clients/partners.
- Product marketing for retail.
- Responsibility for social media content that relates to events and retail, with a brief to grow the Museum brand as a destination for venue hire, private tours, filming and photography.
- Contribute new ideas to promote the commercial hire of the Museum in innovative ways as well as developing marketing materials to promote commercial hire
- Participate with ideas for the Soane Lates Committee including taking responsibility for a new series of Saturday night Lates
- Event marketing for the Soane Lates to new and existing customers
- Assist the Digital Communications Manager in the production of the monthly What’s On newsletters and other related research when required
- Cover shifts or part of shifts in the Museum shop when required
- Cover Picture Library orders when required
- Assist the Director of Commercial and Operations with our Licensing offer when required

Administration
- Ensure all event-related administrative documentation and records are accurate and kept up to date and data entry is in accordance with the Museum's data protection policy
- Produce monthly staff request and circulate to all relevant staff, make sure all events are covered and book and confirm curators/tour guides as necessary
- Take minutes for SME Board meetings and other meetings as requested by the Director of Commercial and Operations
- Schedule, plan and manage internal meetings for board level and committee
- Provide administrative support to the Museum’s Office Manager when required

Event Management
- Act as Event Manager for some events for the full duration or part of the event/tour, some of which will take place in the evening or at weekends
- Deliver tours of the house when necessary, training will be given.
- Deputise for the Commercial Events Manager when required

Financial Responsibilities
- Produce, send and monitor customer and supplier invoices
- Liaise with the internal Finance Department to ensure that all financial information is accurate and up to date.

Role Competences
- Marketing background for historical attractions, commercial events venues or retail
- Experience of delivering events, ideally within a museum/tourist attraction/historic environment
- Excellent oral and written communication skills with the ability to influence and negotiate
- Excellent organisational and administrative skills with a high level of attention to detail
- A flexible approach to work, with the ability to work well in a fast paced, fluid environment, whilst maintaining a professional manner at all times.
- A motivated self-starter with the ability to show initiative and creativity.
- Proactive and committed team player.

Terms and conditions
Salary will be £22,665
35 hours a week 9.30am to 5.30 pm
Our hybrid working policy allows for working at home for up to 2 days a week
Membership of the Nest pension Scheme
26.5 days annual leave plus Christmas Eve

The Museum is an Equal Opportunities Employer, committed to equality, diversity and inclusion and welcomes applicants from all backgrounds.