Events Manager - Central Hall Westminster

An opportunity has arisen to join our events team as an Events Manager at one of our prestigious sites within our historical venues portfolio.

About us – We are Central Hall Venues, a network of heritage venues that manage events for concerts, meetings, conferences and workshops. Central Hall Westminster is our flagship venue and has played host in the past to a number of corporate, charity and private events including the BBC New Years eve concerts, James Cordon’s the Late Late show, the Burberry Fashion Show and many other high-profile events to name but a few.

We are looking for an experienced Events Manager who will be primarily responsible for coordinating and delivering memorable events for our clients at our flagship London venue, Central Hall Westminster.

Our revenue is generated by hiring our facilities to corporate, charity and private clients, with our main source of revenue being the provision of space for live events. The range of events includes everything from small meetings of 2 up to concerts of 2,400. The Events Manager will be expected to plan all operational elements of a client booking and proactively maximise all upselling opportunities. This may include providing opportunities for menu tastings, additional site visits and production meetings.

You will demonstrate at least two years of practical experience in Events Management, handling high-volume and high-capacity events. You will consistently deliver exceptional levels of customer service with a focus on enhancing service delivery, supporting client satisfaction, and fostering opportunities for repeat business. In addition, you will ensure upmost attention is given to protecting the fabric of our Grade II* listed building.

You will support our business with monitoring and responding to client enquiries from a variety of sources in a timely manner and collaborate with our key service partners (AV/Production, Catering and Security) to tailor bookings to our client’s needs, prepare invoices in line with company processes and timely report client data in our Venue Management System.

You will be able to confidently work with the Sales team to ensure bookings transition efficiently and promote effective communication with clients and internal teams.

CH Venues have ambitious plans to build the business and create a name synonymous with quality, heritage and memorable experiences. CHV is owned by the Methodist Church as are the majority of venues in the CHV portfolio; as such we aim to conduct business in line with the ethics of the Methodist Church and our CHV values.