Role summary
About Us
The Natural History Museum is both a world-leading science research centre and the most visited natural history museum in Europe. With a vision of a future in which both people and the planet thrive, it is uniquely positioned to be a powerful champion for balancing humanity’s needs with those of the natural world.
It is custodian of one of the world’s most important scientific collections comprising over 80 million objects. The scale of this collection enables researchers from all over the world to document how species have and continue to respond to environmental changes - which is vital in helping predict what might happen in the future and informing future policies and plans to help the planet.
We are at a pivotal moment in our history as we launch a new strategy setting out our role as the natural world faces increasing threats. Building on our world-leading collection, global reputation for science and as one of the world’s leading visitor attractions, the NHM has ambitious plans leading up to the 150 anniversary of the opening of the Waterhouse Building in 2031, making this a truly exciting time to be part of the NHM team.
About the role
As an Events Operations Manager, you will join the Venue Hire team at the Natural History Museum. This team strives to maximise revenue-generating opportunities for venue hire events and filming, engaging a wide range of corporate and private clients.
Reporting into the Senior Events Operations Manager, this role will support on the operational delivery of a range of events at the Natural History Museum, from seated dinners and drinks receptions to weddings and private parties.
This role will involve co-ordinating venue site visits with clients and suppliers, liaising on the operational details of the planning process and managing on the day event logistics to ensure the smooth delivery of events.
The Venue Hire team is key in delivering excellent standards of customer service to our clients, as well as ensuring that health and safety processes are adhered to during events in order to protect the building and its collections.
About you
The successful candidate will be highly organised with significant experience in the operational delivery of events within a venue environment. A pro-active approach and high levels of attention to detail and interpersonal skills are essential for this role. The successful candidate will also have the ability to remain calm under pressure, be a creative problem solver and maintain a diplomatic approach to dealing with clients. Knowledge and experience of the events industry and working with suppliers would be beneficial.
What we offer
27.5 days holiday plus 8 bank holidays (full time equivalent)
Generous defined contribution Natural History Museum Pension Scheme (employer contribution up to 10%)
Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across the country, such as the British Museum, V&A, National Gallery, Royal Academy and Tate
Affordable membership to the Civil Service Sports Council which offers a range of benefits including a free digital Tastecard, discounted cinema tickets and corporate membership of English Heritage sites (including Dover Castle and Stonehenge). For more details, visit https://www.cssc.co.uk
Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi
Staff discounts at a range of local businesses and services
Staff discount at our Museum shops and cafes
Season ticket, bicycle and rental loans
Life insurance
Eye care vouchers
Professional development opportunities - We are committed to the professional development of our staff and offer a range of courses to ensure they reach their potential.
How to apply
If that sounds like you, please apply online on the Natural History Museum’s careers portal
Diversity and Inclusion
We welcome applications from everyone – diversity, inclusion and the feeling of belonging matters to us. By attracting people to work for us from a broad range of diverse backgrounds we can continue to look at the world with fresh eyes and find new ways of doing things. We offer a stimulating and professional environment in which to work. This is a remarkable place we look for staff who can work according to our values – we champion diversity, encourage creativity, we are connected, and we value evidence.
Closing date: 9am on Monday 6 June
Interviews expected w/c 13th June
Please apply via the careers section of the NHM website: https://www.nhm.ac.uk/about-us/careers.html