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Events Programme Manager (Maternity Cover) - Horniman Museum and Gardens

The Horniman Museum and Gardens is a unique attraction in south east London where world cultures and the natural world are brought together for everyone to enjoy. The Museum holds internationally important collections of anthropology and musical instruments, as well as a popular natural history ​gallery and Aquarium. The 16 acres of beautiful Gardens feature a tropical Butterfly House and offer stunning views across London. The Horniman was awarded the prestigious Art Fund Museum of the Year in 2022.

We are currently looking for a talented Events Programming Manager to lead on the planning and delivery of our public programme, covering a range of large-scale events and regular weekly activities, alongside our commercial events business. Responsibilities will range from organising a storytelling session for parents and their toddlers, to delivering a corporate training day for 50, to managing a music festival for thousands.

You should have significant experience of successful event delivery across a busy site including the handling of enquiries and booking processes, as well as a track record of audience development and managing staff and budgets. A motivated, target-driven individual, you will have experience of achieving sales and financial targets in an event setting along with a commitment to delivering outstanding customer service to both internal and external clients. You will have a positive, organised and calm attitude, an ability to work flexibly on your own initiative and a commitment to the Horniman’s mission and values. 

To apply, visit our website:

The closing date for completed applications is 10am on 22nd April 2024.  Interviews will be held on 1st May 2024 in person at the Horniman.


Job Title                     Events Programming Manager (maternity cover)

Section                       Events; Communications & Income Generation directorate

Reports to                  Director, Communications & Income Generation (Head of Commercial for commercial events)

Responsible for        Events Assistants

Hours of Work          28 hours per week, Monday to Thursday (weekend and evening work as required with time off in lieu)

Directorate description

The Communications and Income Generation Directorate (CIG) is one of four Directorates at the Horniman and comprises Audiences, Communications & Membership; Commercial; Digital; Events; Fundraising and Visitor Experience sections.

Main purpose of the job

Lead on the design and delivery of a public events and activity programme that is on mission, encapsulates organisational values and meets corporate objectives

Manage the commercial events delivery including venue hire, filming and photography.

Main responsibilities

- Management and operations (30%)

Propose and manage the events programme to deliver against annual corporate targets

Manage the events programme budget, effectively monitoring both direct and indirect costs, proposing and meeting income targets and liaising with the finance team on invoicing, payments and accurate reporting

Manage direct line report(s), casual staff and the events booking system

Implement effective procedures for programme design, operational delivery and effective evaluation and reporting, using the input of colleagues across a range of departments

Be responsible for the smooth running of events through the development of detailed event management plans, including staffing, space booking, licence requirements, risk assessments, ticketing, interdepartmental communications, on-site and online messaging

Manage contracts with suppliers, artists and production companies and have responsibility for the operational liaison with clients, external suppliers and key stakeholders

Ensure that the programme is as environmentally sustainable as possible and pursues the principles of our climate and ecology manifesto and action plan.

- Public programme (35%)

Ensure that the events programme responds creatively to collections, exhibitions and themes, blends digital and on-site experiences, and prioritises audience diversification and income generation

Promote the Horniman as a place for innovative performance and event-based programming building links between artists, communities and audiences in London, and where appropriate internationally

Coordinate a cross-organisational events programming group, implementing clear and effective procedures and processes for ideas generation, communications and decision making

Advise and support learning, digital, exhibitions and curatorial colleagues on their programme delivery as appropriate

Work with commercial and marketing colleagues on pricing strategies to ensure a practical mix of free and charging elements to the public programme.

- Commercial events and bookings (35%)

Report into the Head of Commercial and the (Horniman Museum Enterprises Board) for commercial events activity

Manage all venue hire and filming/photography enquiries employing an enquiry and bookings procedure effectively using systems including the website, CRM and Artifax

Advise clients on the venue’s operational and logistical policies to ensure the successful and safe running of their event

Manage in-house and accredited suppliers and assist with defining clients’ requirements as required

Ensure compliance with venue policies including use of accredited suppliers, health & safety rules and adherence to the premises license conditions

Collate and reviewing client event documentation – build schedules, security briefs, cleaning schedules, risk assessments, layout CAD plans etc.

- General

Act in a professional manner and uphold the Horniman’s Code of Conduct

Follow and promote safe systems of work and observe Health and Safety regulations

Any other duties that may be required to ensure the effective running of areas of responsibility.

Job activities may vary and evolve over time to meet business needs.

We reserve the right to close this vacancy early if we receive sufficient applications for this role. Therefore, if you are interested, please submit your application as early as possible.


To apply, visit our website:

The closing date for completed applications is 10am on 22nd April 2024.  Interviews will be held on 1st May 2024 in person at the Horniman.

We reserve the right to close this vacancy early if we receive sufficient applications for this role. Therefore, if you are interested, please submit your application as early as possible.

Monday, April 22, 2024 - 10:00
020 8699 1872
Groups audience: