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Front of House & Hospitality Coordinator - the British Academy (10-11 Carlton House Terrace)

1 Year Fixed Term Contract (Future option as permanent position)

Salary: £23,750 per annum, plus excellent benefits 

The British Academy is the UK’s national body for the humanities and social sciences.  Our purpose is to inspire, recognise and support excellence in the humanities and social sciences, throughout the UK and internationally and to champion their role and value.The British Academy is the UK’s national academy for the humanities and social sciences.

We are looking to appoint a Front of House & Hospitality Coordinator to join the Business Development and Hospitality team. The overall purpose of the role is to provide a professional reception service, dealing courteously and helpfully with all visitors, receiving, and redirecting telephone calls and helping to ensure an appropriate level of security for the ‘front of house’. Reporting to the Front of House and Sales Manager, the successful candidate will work closely with the rest of the hospitality and facilities team to administer a full range of hospitality events for both internal and external clients as well as managing the workflow for the reception team and dealing with large internal bookings.

The successful candidate will be a first-class communicator, with good interpersonal skills, ability to interact effectively and politely with a wide range of people.

The Academy offers 34 days of annual holiday (not including bank holidays), excellent benefits (including a defined benefit pension scheme) and one of the best locations in London.

Equality, Diversity & Inclusion statement 

As a key part of our People Strategy, the British Academy is committed to creating a diverse and inclusive working environment, promoting equal opportunity, and addressing under-representation.  We welcome applications from people of all backgrounds. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.

You can find more information on the Academy’s vision and current activities here.



The recruitment pack including the job description and person specification is available from the following link:

Once you have had an opportunity to read through both documents carefully, please send a copy of your CV accompanied by a covering letter, outlining why you are particularly suited to this role and how you fulfil the criteria listed within the person specification.

Equality Data Monitoring

We are asking all applicants to complete our equality data monitoring survey.  Completing this form will help us establish a better baseline for future equality, diversity and inclusion action. The information collected will be held securely and handled sensitively in line with the Academy’s data protection policy. We encourage all job applicants to complete a form; every question has a “Prefer not to say” response option if you would rather not disclose certain details.

All applications should be e-mailed to:


The closing date for applications is 12noon (GMT) Monday, 4 October 2021.

All applications received after the closing date will not be reviewed. 

Candidates who are shortlisted will be notified by Wednesday, 13 October 2021

If you do not hear from us by this date, you should assume that your application has been unsuccessful on this occasion. 

Interviews will take place on week commencing Monday 18 October 2021.

Monday, October 4, 2021 - 12:00
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