Skip to main content
Royal College of Music No.11 Cavendish Square Science Gallery London No.4 Hamilton Place One Birdcage Walk The Postal Museum Sadler’s Wells Horniman Museum and Gardens Houses of Parliament The Royal Institution of Great Britain 10-11 Carlton House Terrace ArcelorMittal Orbit RSA House British Library Two Temple Place The National Gallery Chiswick House and Gardens Goldsmiths' Centre, The Somerset House Sir John Soane's Museum Science Museum Royal Opera House Royal Museums Greenwich The Royal Institute of British Architects Royal Hospital Chelsea Whitechapel Gallery Royal Horticultural Halls Westminster Abbey Wellington Arch Royal Geographical Society Wellcome Collection Venue Hire Wallace Collection Royal College of Physicians Royal Albert Hall Victoria and Albert Museum Twickenham Stadium Royal Air Force Museum Trinity House Royal Academy of Arts Tower of London Tower Bridge Old Royal Naval College Tate Modern Tate Britain Syon Park St Paul's Cathedral Southwark Cathedral Spencer House Natural History Museum National Theatre Museum of the Order of St. John Museum of London Museum of Brands The Honourable Society of The Middle Temple LSO St Luke's Lord's Cricket Ground London Transport Museum Kew Gardens Kensington Palace Honourable Society of Lincoln's Inn Harrow School Hampton Court Palace Guildhall Foundling Museum Dulwich Picture Gallery the Design Museum Cutty Sark BAFTA 195 Piccadilly Banqueting House Central Hall Westminster Freemasons’ Hall Spitalfields Venue

Head of Commercial Development - Wellcome Collection


Head of Commercial Development, Wellcome Collection (12 month Fixed Term Contract)

Wellcome is a politically and financially independent global charitable foundation, funded by a £29 billion investment portfolio, Wellcome supports discovery research into life, health and wellbeing, and we’re taking on the three worldwide health challenges: mental health, climate change and health, and infectious disease. These challenges need the bold science we support, but they won’t be solved by science alone.

Wellcome Collection is a free museum and library that aims to challenge how we all think and feel about health. Through exhibitions, collections, live programming, digital, broadcast and publishing, we create opportunities for people to think deeply about the links between science, medicine, life and art.

Wellcome Collection | A free museum and library exploring health and human experience

Where in Wellcome will I be working?

Wellcome Collection is developing a new strategy this year that will set a course for a compelling future, making this an exciting time to join our team

You will be working within the Commercial Development team, part of the Wellcome Collection Operations department. It is one of four teams that help to look after Wellcome Collection; the others are Collections & Research, Digital Engagement and Public Programmes supported by an extended group of colleagues across Wellcome including Finance, Marketing, Legal and Facilities Management.

Wellcome Collection Operations consists of Commercial Development, Library Experience & Engagement and Visitor Experience teams. We help to create the unique fizz of WC by;

Enabling access to information, collections, experiences and services 

Generating profit through high quality experiences

Collaborating to make thought provoking content

Enabling audiences to critically engage with that content

All of this will be facilitated through the lens of our Access, Diversity & Inclusion strategic direction.

What will I be doing?

The post holder will be leading a Commercial Development team of seven – The Venue Hire team including a Sales Manager and Events Executives and a Retail team of Retail Manager and Stock Assistant. Together you will deliver a high-quality experience and achieve stretch commercial targets through Venue hire, retail and catering.  

In this role you will;

  • Lead the commercial development portfolio of a world leading visitor destination typically welcoming up to 600,000 visits each year
  • Support the museum and library to meet its strategic objectives by striking a delicate balance between generating increased profit for the enterprise company, Wellcome Trust Trading Limited (WTTL), at the same time as supporting the overall visitor experience and brand values
  • Be accountable for managing budgets of £2m working closely with colleagues in Wellcome’s finance team reporting regularly on commercial performance and KPIs
  • Manage and motivate a high performing team to deliver commercial objectives
  • We are looking for someone with experience:
  • Operating in a complex commercial environment with growing revenue
  • Managing budgets and a proven track record of successful income generation demonstrating consistent delivery against commercial targets
  • Delivering both small and large scale projects, such as: re-tendering contracts, managing e:commerce solutions, launching retail operations, negotiating and securing partnerships with major brands / significant artists
  • Developing and implementing new ideas / new ways of working / introducing new concepts that enhance / develop and grow revenue

Salary - £68,245

Closing date – 26/01/22

Contract type: 12 month Fixed Term Contract

To apply please upload your current CV and complete our short application form here.

You can view the full job description here  

We understand that our colleagues have commitments and outside work and we strive to build a flexible working environment, in which people can perform at their best. The Commercial team is principally working on site to deliver its work. As part of a Wellcome hybrid working pilot (currently scheduled until April 2022), where possible, some staff is working flexibly to include 2 days per week on site (Tuesdays and Wednesdays) from our Euston Road offices with the remaining 3 days from home.

You can read more about the benefits we offer our employees here

Diversity and Inclusion is at the heart of everything we do

Diversity and Inclusion is a priority at Wellcome. We are committed to cultivating a fair and healthy environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition. If you would like us to make adjustments during the application process, please contact us at

Wednesday, January 26, 2022 - 23:00