Job Title: Travel Designer – Full Time
Responsible To: Director of Sales
Salary: £20k – £25k
Location: Worcester
Finest Journeys is a destination management company serving its partner US based tour operator and others internationally with luxury tours for individual and group travellers in Britain and Europe. Our newly created MICE division – Finest Meetings – delivers innovative incentive programmes and meetings & events management in UK and Ireland to international corporate clients. We are expanding our travel sales and reservations team in our Worcester office to handle our ambitious growth plans
JOB DESCRIPTION
The role is extremely diverse and will be involved in all areas of the business from product contracting to reservations and sales, through to product delivery. The role involves extensive coordination and booking of travel arrangements, event management, negotiating with local suppliers, customer service and liaison plus accurate data entry.
Building strong relationships with your suppliers, group and individual travel clients and ensuring that their trip or events are successfully delivered, you will provide detailed itineraries, with meticulous attention to detail.
The ideal candidate for this role will be commercially aware and be well travelled within Europe and a naturally proactive, quick thinker. You will be a superb rapport builder and approachable with a fabulous telephone manner, used to working in an upmarket/luxury environment. You will need to be systems savvy as you will be using MS Office, CRM and in-house reservations systems.
Finest Meetings will add exciting opportunities to demonstrate creative flair in event planning and perfect project delivery.
Duties and responsibilities
An experienced travel professional who can play a role in seizing opportunities to grow the business
- Have a total commitment to customer service and ensure that our clients return home having had a distinctive and enriching experience
- Develop strong personable relationships with key contacts.
- Strong team work ethic
- Keep up to date with product and industry information and develop an intimate knowledge of the products and services the company offers.
- Opportunities to attend international familiarisation trips
Skills required:
- European travel industry experience
- Excellent communication skills
- Excellent negotiation skills
- Previous sales and relationship building experience
- Sound understanding of commercial processes
- Excellent organisational, planning and administrative skills
- Ability to work on own initiative
- Results orientated
- Excellent IT skills
Desirable criteria:
- Event management and planning experience
- Second European language skills
- Clean driving license
In addition to the above, it is expected that employees may be required to undertake other duties to meet changing demands within the company and this job description will therefore be subject to periodic review. You will be expected to work to the highest of standards, working within the limits of company policies and procedures and Health & Safety requirements
Deadline for applicants: April 30
Start date: Immediate
Contact person - Marilia Venceslau, Director of Sales
Email: marilia@finestmeetings.com