Join Our Award-Winning Events Team at RCP London Events!

Are you ready to take your career to the next level? We have an exciting opportunity for a Senior Meetings and Events Planner to join our prestigious team at RCP London Events. Our iconic venue, nestled in the picturesque setting overlooking Regent’s Park, is home to the Royal College of Physicians. This magnificent location offers a variety of meeting, conference, dining, and event spaces, along with services for virtual and hybrid events, as well as a medicinal garden. The space beautifully blends the heritage of our organisation with modern architecture, creating exceptional events and lasting memories.

As a Senior Event Planner, you will be a key member of our experienced and dynamic team.  You will play a crucial role in converting high-revenue business opportunities and planning and coordinating both physical and hybrid events. Your efforts will help maximise income and fill unsold spaces which support our revenue targets. You will also drive high performance and engagement within the team by deputising for the diary/revenue and team managers as needed, and by supervising the commercial planning team to ensure best practices and change initiatives are implemented.

In addition to managing your own events, you will support the sales team by planning and coordinating events converted from new prospective clients with high revenue potential. Your role will involve maintaining and developing high-value key accounts, networking with existing clients, and engaging with past users to generate future business and develop new leads. A strong commercial awareness of profitable business and current industry trends is essential.

Responsibilities include:

• Liaising with customers from the initial enquiry stage, right through the customer journey to post event follow up including for physical, hybrid and virtual events.
• Arranging and conducting client venue visits, handling enquiries and following up with detailed proposals.
• Demonstrating an in-depth knowledge of the product, pricing and packages on offer,
• Demonstrating commercial awareness in order to successfully negotiate with customers to win their business.
• Participating in site visits, handling enquiries and taking ownership of large revenue events, as directed by the Business Development Manager.
• Ensuring the successful delivery of events, by communicating, coordinating and compiling event details and liaising with the event operations and front of house teams.
• Preparation and processing of accurate deposits and invoices.
• Generating and reporting on activities as required.
• Yield management, ensuring up to date activities and maintenance of accounts in the CRM system.
• Creating and managing Key Account plans.
• Delivering a consistently high level of customer service.

Experience

• Educated to A-level, or equivalent business or event management qualification.
• Demonstrate relevant experience in Event Planning and Coordination with the skills, knowledge and commercial understanding required for the role.
• Working in a direct planning role within the hospitality/events industry specialising in conferences, meetings, dining and events, with a minimum of 2 years of experience.
• Working knowledge of Microsoft office applications.
• Being commercially aware of finance, budget management and working in a profitable business.
• Having knowledge of food and beverage in the context of the hospitality and events industry.
• Ability to prioritise your own workload and completing tasks with a high level of accuracy.
• Experience in Account Management with a strong track record in successful client retention a distinct advantage.

Working at the RCP comes with lots of benefits designed to ensure that you feel valued and supported in your role. The benefits we offer include:

• 29 days holiday per annum, plus bank holidays
• group personal pension plan with 7% employer contribution
• interest-free season ticket loan
• life assurance
• annual pay award
• employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life
• occupational health team – includes employment and work-related health assessments, health checks and work station assessments
• cycle to work scheme
• corporate eye care scheme
• professional training and development opportunities
• enhanced maternity and paternity pay
• staff discounts platform – including discounts on cinema tickets and a range of high street brands
• health cash plan

About the RCP

The Royal College of Physicians (RCP) is a patient-centred and clinically led membership organisation for physicians, with 38,000 members worldwide. The RCP works to ensure that physicians are trained to provide high-quality care, and promotes evidence-based policies to government to encourage healthy lifestyles and reduce illness. By working in partnership with other health organisations, we present a powerful and unified voice to improve health and healthcare.

The Commercial Meetings & Events department at the RCP is an award-winning venue team, responsible for letting the venue facilities for events both in London and in Liverpool, the proceeds of which go back to supporting the important work the RCP does, including the delivery of high-quality patient care.

For more information about the role and our benefits, please view the job description and person specification. 

Apply here